Umum / General (14)

Are the Museums under the Sarawak Museum Department still open on public holidays?
The Museums under the Sarawak Museum Department are open as follows

For Borneo Cultures Museum, Sungai Jaong, Wallace Center and Bongkissam and Bukit Maras.

Monday to Friday
9:00 am - 4:45 pm

Saturday, Sunday, Public Holidays
9:30 am - 4:30 pm
 

Monday to Friday

9:00 am - 4:45 pm

Saturday, Sunday, Public Holidays

10:00 am - 4:00 pm

What type of payment is accepted to purchase entrance tickets?
Payment can be made via Online Booking, S-PAY e-wallet, Cash and credit/debit card.

Does the museum provide wheelchairs for senior citizens or people in need?
Yes, we provide wheelchair services for senior citizens and people in need. You can request the use of a wheelchair at the BCM counter.

Does the Museum provide guided tour services to the public?
Guided tours at BCM are conducted by Curators and staff of the Sarawak Museum Department. You can request a walk-in guided tour (limited) at the BCM information counter or make a reservation 2 weeks before the date of visit. For more information, call +6082-548215 (Borneo Cultures Museum).

Does the museum have a Lost & Found section to claim lost items?
Lost & Found is available at the BCM information counter

What is the dress code that I must adhere to when visiting the Museum?
The Museum encourages visitors to wear modest clothing.

Does the museum provide shelves for storing items?
Storage shelves are only available at BCM and you can ask for more information at the BCM counter.

Can I bring food and drinks into the museum?
Visitors are strictly prohibited from bringing food and drinks into the museum's permanent exhibition gallery.

How do I apply to make a recording at the National Museum and its surrounding areas?
For an application to make a recording at any museum under the Sarawak Museum Department, you need to submit an application to the Sarawak Museum Department. Contact +6082-548181 (Main Office) for more information. 

Is Wi-Fi provided free of charge for visitors?
You can use the Sarawaknet_Public-GUEST Wi-Fi for free

How do I get to BCM?

If you wish to bring your own vehicle, we provide parking for free.

Collections and Pictures (4)

How can I donate/sell my old items to the museum?
To donate old items/collections, you can contact the Sarawak Museum Department directly at +6082-548181 (Main Office).

What if I want to research the artefacts/collections in the museum?
To research the artefacts/collections, you can contact the Sarawak Museum Department directly at +6082-548181 (Main Office).

Can I use the images on our website or social media for my own use?
Yes, the images on our website or social media are free for the public to use. You are encouraged to give credit to the Sarawak Museum Department if the images are used.

How to obtain copyright for images for commercial use?
For any high-resolution images for commercial use, you can contact the Borneo Cultures Museum directly at +6082-548215

Visits and Internships (7)
What if I want to do a school/university visit in a group?
For school/university visits, you can contact directly at +6082-548215 (Borneo Cultures Museum) or email at museum@sarawak.gov.my

What is the limit on the number of students and teachers that can be accepted for a group visit?
There is no limit.

Does the museum provide training modules for students who visit the Sarawak Museum Department?
Yes, we provide training modules for students which will be sent with the application approval letter via email. The visit coordinator needs to print the provided modules themselves before coming to visit the Sarawak Museum Department.

Does the Sarawak Museum Department conduct outreach activities?
Yes, the Sarawak Museum Department conducts outreach activities which can be applied for via an official letter/email to the Director of the Sarawak Museum Department at the email address museum@sarawak.gov.my

What if I want to undergo industrial training/internship?
The recruitment of practical students depends on the needs and vacancies in the Sarawak Museum Department. Students interested in undergoing practical training at the Sarawak Museum Department Malaysia must submit a resume along with an official application from the University/Institution. For further information, please contact the Sarawak Museum Department at +6082-548181 (Main Office).