We aim to provide efficient, friendly and quality service in the following tasks:

1. Manage the production of;-

• Licence to excavate and search antiquities and historical objects  within 30 working days.
• Licence to excavate and search/salvage underwater heritage within 30 working days.
• Antiquities Dealer’s Licence within 14 working days.
• Antiquities Dealer’s Licence and renewal within 14 working days.
• Permit to Use Detecting Device within 14 working days.
• Permit to Carry Out Prohibited Acts within 14 working days.
• Licence to Export Antiquities within 14 working days.
• Registration of Antiquities within 14 working days.

2. Provide response on museums' assistance and advisory services within 7 working days.

3. Process payment claims subject to the completeness and accuracy of the required documents within 7 working days.

4. Respond to customers’ complaints and appropriate facilities and infrastructure queries within 7 working days.